Our Warranty Policy

Sprintertransmission.net offers a 3 year/100,000 mile warranty on all of our remanufactured sprinter/mercedes 722.6 & 722.9 transmissions. Our warranty terms are as follows:

A. LIMITED WARRANTY TERMS

  1. This warranty covers entire transmission due to defective workmanship. It does not cover installation, shipping, towing, loss of earnings, per diem expenses, Substitute transporation, or any other claims of any other nature whatsoever. sprintertransmission.net liability under this warranty is limited to replacing Or repairing damaged and/or defective parts , or refunding the amount of the repair. Repair, replace, or refunding,Option is at the sole discretion of sprintertransmission.net.
  2. The work performed can fail due to no fault of sprintertransmission.net. Systems, parts, and accessories related to, but not a part of the transmission, can fail after the transmission repair is completed, causing malfunctions, damage or even failure, to The transmission, torque converter, or seals. We cannot predict such failures and neither can we guarantee such failures.
  3. Related parts and accessories- These items are not normally included in the price Of a transmission repair, unless they are specifically mentioned on your repair Order. If these item(s) are not specifically mentioned on the repair order, then they Are not covered, nor are any other problems or damage their failure may cause.
  4. Warranty does not cover shipping costs and damage caused by improper transmission installation

B. EXCLUSIONS:

  1. sprintertransmission.net is not responsible for the following items unless they are specifically replaced, and mentioned on your repair order.
  2. Computers, sensors, wiring or other electronic controls outside the transmission.
  3. Cables, linkages, or other transmission controls.
  4. Radiator, cooler lines, or transmission cooler.
  5. Engine and/or transmission mounts
  6. Universal joints, rubber flex joints, drivelines.
  7. Any damage to the transmission caused by neglect, abuse, misuse, or continued driving with a known problem, is specifically excluded under the terms of this warranty.
  8. Failure to have the maintenance service performed every one year or 30,000 miles with correct fluids by a qualified sprinter service center, unless you are more than 50 miles away. In which case, failure to maintain proper records of such service will void this warranty. If another shop performs maintenance, they will be responsible for pan gasket leaks or problems arising from their service. The service MUST replace the fluid, pan gasket (if so equipped) and the filter (if so equipped) The practice of diluting the fluid via cooler lines, like so many Quick Lubes advertise, DOES NOT consitute a legitimate service and will classify as a failure to properly maintain your transmission.
  9. Odometer that shows signs of tampering, or is inoperative, shall only have a 12 month warranty From the date of the original repair.

C. PROPER MAINTENANCE - INSTRUCTIONS TO CUSTOMER:

  1. Check the transmission fluid level once a week for the first month, every 90 days thereafter. If you EVER have to add any fluid you have a leak and must contact sprintertransmission.net for warranty service. Transmission damage due to low fluid level is owner neglect and is not covered.
  2. Save all receipts and invoices to document proper service. This is a requirement of the warranty.
  3. Customer must return to a qualified sprinter service center once a year for test drive and inspection for leaks and fluid check.
  4. Sprintertransmission.net
    1-866-464-1871


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